Great businesses lose customers every day to competitors with worse service, simply because they have better reviews. Five Star Standard builds a system that consistently turns your happy customers into public proof, so your reputation reflects the quality you already deliver.
No long-term contracts. Clients stay because it works.
When your reviews improve, three things happen:
You show up higher in local search
More people choose you over competitors
You get more calls without increasing ad spend
This is not about getting more reviews.
It is about getting chosen more often when customers are ready to decide.
Most local businesses earn their reputation one customer at a time, then watch it sit invisible online while competitors with slicker review funnels win the search results. The quality gap is real. The visibility gap is fixable.
Every campaign uses review acquisition systems refined across industries, not guesswork or spray-and-pray outreach.
You work directly with the person who built the system. No account managers reading from a script. No black-box automation you can't explain.
Review count, star rating, and local visibility are tracked and improved through a structured system you can see working, with clear reporting at every stage.
I kept seeing the same thing: a great HVAC shop, a solid dentist, a family restaurant losing customers to the competitor down the street who had the same quality but twice the reviews. The issue was never the service. It was that nobody was asking for the review. I built a system to fix that.
Trish Johnson
Founder, Five Star Standard
The 60-Day Pilot is built to create clear, measurable movement in your review count, star rating, and local visibility, using a structured system you can see working from day one.
I build and implement a structured review generation system tailored to your business, market, and customer base. Every step is transparent, every result is trackable, and you stay because the system delivers, not because you are locked in.
Transparent. Trackable. No Lock-In.
60-Day Pilot Program
Tailored pricing based on your business, market, and review volume.
Limited pilot spots available each month.
Every service is built around one goal: making your reputation accurately reflect the quality of your business, and making sure the right people can find it.
Not sure where to start?
Automated outreach campaigns that consistently turn satisfied customers into five-star reviewers, without you lifting a finger after setup.
Real-time tracking across every platform that matters: Google, Facebook, Yelp, Healthgrades, Angi, Tripadvisor, Houzz, and more. Know within hours when a new review lands.
Professional, on-brand responses to every review. Negative reviews handled with a strategy that protects your rating and often saves the customer relationship.
Review volume and recency are direct Google ranking signals. I build the review profile that pushes you up in local search where your customers are actually looking.
You run the business. I run the reputation engine.
I analyze your current review profile, star rating, and local search position to show you exactly where you stand and where you're losing ground.
I build your review request system using your existing customer list. No new software. No process change. I plug in and run it.
Real customers leave real reviews. I monitor every platform, respond professionally, and flag anything that needs your attention.
I track review count, star rating, and local search position over the 60-day pilot and beyond. You see exactly what's moving, what's working, and what comes next.
Here is what you will walk away with:
Where your reputation stands today
Where you are losing customers
What it will take to fix it
Then you decide if it makes sense to move forward.
I'll review your current online presence and give you a straight answer on where you're losing customers and what it would take to fix it.
Mon to Fri, 9 AM to 5 PM ET
Response within one business day
Serving Businesses Nationwide
Based in Hollywood, South Carolina